At iBrandox Online Pvt. Ltd. we provide all the costs & estimate for your project before you hire us. We also provide you our portfolio to judge the quality of our work as well as the references you can speak to directly. By registering for any of our services you are declaring that you accept and agree with all the terms and conditions outlined in the refund policy.
iBrandox Online Pvt. Ltd. does not guarantee any refunds for the cancellation of its service. iBrandox Online Pvt. Ltd. also doesn’t offers any reimbursement for transaction charges, amount paid to third parties or for the services already availed or any other miscellaneous charges.
Coverage & Scope
At iBrandox, our Best Web designing company in Gurgaon can help you rediscover your business or brand's image in the Internet marketplace. We blend style and technology in conjunction with the expertise to ensure success of your business on the Web. The mantra that keeps us going is to help our clients Make Their Vision a Reality. Our team specializes in creating high-end and unique Web designing company in Gurgaon that exceed the expectations of our clients.
Our refund policy does not have any application for companies which are not owned or controlled by iBrandox Online Pvt. Ltd. or for persons not employed or managed by iBrandox Online Pvt. Ltd. This includes any third party service and / or product providers bound by contract and also, any third-party websites to which iBrandox Online Pvt. Ltd. website link.
Filing A Complaint
Any request related to cancellation must be submitted to the billing department of iBrandox Online Pvt. Ltd.
You can request cancellation on mail – accounts@ibrandox.com or mailing the cancellation request letter on our address mentioned on the website.
On receipt of your cancellation request, our billing department will contact you for the cancellation issue and will advise you accordingly. Only upon approval from the billing department, your cancellation request will be deemed valid for refund.
Eligibility For Refund
Website Development
Web Design
Graphic Design/Infographic
You can request cancellation on mail – accounts@ibrandox.com or mailing the cancellation request letter on our address mentioned on the website.
On receipt of your cancellation request, our billing department will contact you for the cancellation issue and will advise you accordingly. Only upon approval from the billing department, your cancellation request will be deemed valid for refund.
For the above mentioned services the eligibility and refund policy is as below-
- Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund
- After 48 hrs of making the payment – Partial Refund of 50% of the project amount
- After 72 hrs of making the payment- No Refund
SEO
Social Media
Reputation Management
Link Building
SEO Audit
For the above mentioned services the eligibility and refund policy is as below-
- Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund
- After 48 hrs of making the payment – Partial Refund of 50% of the project amount
- After 72 hrs of making the payment- No Refund
Dedicated Resource
For the above mentioned service the eligibility and refund policy is as below-
- Within 24 hrs of making the payment subject to project is not initiated at our end. Full Refund
- After 48 hrs of making the payment – Partial Refund of 50% of the project amount
- After 72 hrs of making the payment- No Refund
Miscellaneous
Work Delay- If there is work delay from our end, Partial Refund of 50% of the project amount will be paid. However there is no guarantee of the refund as we will evaluate the response rate from client’s end and work required.
Work Rejection- No Refund. If you didn’t like the work like the design or creative, we are willing to rework on it. Since design is a very subjective thing and opinion can vary from person to person we will not be able to do any refund for it.
No refunds will be issued if abuse of our terms of service or acceptable use policy forces iBrandox Online Pvt. Ltd. to suspend or terminate your services prematurely.
Policy Updates
iBrandox Online Pvt. Ltd. reserves all the rights to change the cancellation and refund policy at any time without any prior notice. The updated policy will be updated immediately on this page.